 | In this blog post, we go over the procedure on how to analyze call and meeting quality for Microsoft Teams Room Android or Windows devices. The Microsoft Teams Admin Center (TAC) has the ability to allow administrators to perform Call Analytics that provides detailed information about calls and meetings for Teams Room devices. It includes data on devices, networks, connectivity, and call quality. This is especially useful for troubleshooting poor call quality for specific devices, isolate problem areas (e.g., network issues, firewall blockage, proxy delays and other latency problems). Sometimes during a particular meeting, users may experience inaudible or broken audio as well as video freezing or no video at all. Call analytics is one of the best tools available to determine the root causes. |
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