| In the era of hybrid work, Microsoft Teams Rooms (MTR) have become essential for seamless collaboration in conference spaces. Copilot AI enhances these experiences by providing intelligent insights, improved audio-visual quality, and automated productivity tools. This technical blog post dives into the complete set of AI features available for Microsoft Teams Rooms, including prerequisites, step-by-step enabling instructions, and platform-specific considerations. Whether you're an IT admin or a systems integrator, this guide will help you unlock the full potential of AI in your Teams Rooms setup. |
Before diving into configurations, ensure your environment meets these foundational requirements. AI features like Copilot and Cloud IntelliFrame demand specific licenses and hardware.
Licensing Requirements
User Licenses: Participants (including remote attendees) need a qualifying Microsoft 365 subscription (e.g., E3, E5, Business Premium) plus a Microsoft 365 Copilot add-on license for advanced features like meeting insights and recaps.
Teams Rooms Pro License:
Essential for room resource accounts to access pro-level AI, including Copilot in Teams Rooms and Cloud IntelliFrame. Assign this to each room's console account. Steps to Assign Licenses:
- Sign in to the Microsoft 365 admin center.
- Navigate to Billing > Licenses and purchase/assign Microsoft 365 Copilot for users.
- Go to Users > Active users, select the Teams Rooms resource account, and under Licenses and apps, assign the Teams Rooms Pro license
Hardware Prerequisites
- Both Windows and Android Teams Rooms now fully support Intelligent Speaker and Facilitator
- BYOD Rooms: Intelligent Speakers available in rooms where the room host has either a Microsoft Teams Premium or Copilot license.
- Cameras without built-in AI features supports Cloud IntelliFrame features. Eg. Poly Eagle Eye 4 USB, Logitech Meetup
- Microsoft Intelligent camera with ability stream up to 4 participants simultaneously are only available on selected hardware Eg. Panacast 50 and Yealink SmartVision 60
- Multi-camera streaming for up to 4 cameras is currently only supported on Teams Rooms on Windows but will come to Teams Rooms on Android at a later date. Requires a PC with higher spec CPU to stream 4 cameras
- Always refer to the official Microsoft documentation for the detailed list of supported peripherals: https://learn.microsoft.com/en-us/microsoftteams/rooms/certified-hardware?tabs=Devices
Most AI features are managed via the Teams admin center or Teams PowerShell. Below are the relevent meeting policies for global or per-room application.
Step 1. Enable Copilot features for Teams Users
Voice and face enrollment is a feature in Microsoft Teams that allows users to create a voice and face profile. Voice and face enrollment is used to improve the audio quality and user experience of Teams meetings and calls. This feature helps to reduce background noise and secondary speakers and provides speaker attribution and Microsoft Copilot accuracy in meeting rooms equipped with Microsoft Teams Rooms devices
- Assign Teams license & Copilot license to the user
- Turn on Voice and Face recognition
- [Optional] Voice isolation policy is on by default. Check to make sure or use PowerShell to turn on for all of your users
- Note: Voice and face enrollment settings will be moving over to TeamsAIPolicy cmdlet.
Step 2. Enable Copilot & Transcription for Teams Meetings
Copilot can summarize key discussion points—including who said what and where people are aligned or disagree—suggest action items, and answer any questions you have, all in real time during or after a meeting. Copilot helps you stay on track by reasoning over the discussion and meeting chat to answer to your questions about the meeting. Copilot can be used without turning on transcription if the organizer sets up Copilot only during the meeting. Otherwise, the meeting must be transcribed to use Copilot.
Copilot won't work in meetings that are hosted outside the participant's organization.
- Turn on Copilot for Teams Meetings
- Turn on meeting transcription
- Assign Teams Room Pro license for the Resource Account
- Teams Admin Center -> Meetings -> Meeting Policies
Step 3. Enable Intelligent Speaker
Intelligent Speakers for Microsoft Teams Rooms allows the meeting transcript to distinguish between different speakers in the room and also identify them and attribute them to the correct person. Intelligent Speaker enables critical use cases for Copilot and intelligent recap.
Note: Speaker recognition is enabled by intelligent speakers certified for Teams but also extended to existing hardware. However, it's important to note the quality in existing hardware that is not intelligent speaker certified may not match that of an intelligent speaker certified device. So, it's essential to evaluate the advantages of incorporating a certified intelligent speaker, especially in meetings where attaining the highest quality transcription and attribution is vital.
- Assign Teams Rooms Pro license to the room resource account
- Turn on Voice recognition and Transcription for Rooms
- Speaker and face identification supported only when the meeting organizer’s mailbox is in Exchange Online. Not supported for on-premises Exchange or 3rd-party calendars
- To ensure best precision for transcript limit number of in person attendees 10 max
- People identified in the room must be enrolled with their voice profile and invited to the scheduled meeting
- The limitation for people invited with voice profile is currently 20
- To support high-quality audio and video during meetings, we recommend that the meeting room has an upload speed of at least 7 Mbps.
Step 4. Enable Facilitator for Teams Meetings
Facilitator is an AI-powered agent that is available in Microsoft Teams that is used to automatically take notes of the conversations that happen during a meeting. Facilitator in Teams is used in meetings that are scheduled by a user. A Teams Room console can also be added to the meeting invite as a participant if there is a one available in the meeting room. The meeting participants in the room can view Facilitator interactions in chat and navigate to notes to view AI notes taken during the meeting.
- Sign in to the Teams admin center
- In the left rail navigation, select Teams apps > Manage apps.
- In the apps list's search box, search for Facilitator.
- Select Facilitator from the app list.
- In the actions menu, select Allow
Step 4.1 Allow Facilitator for users
- Create new app policy and assigned to users.
- Assign the policy to entire tenant or to select group of users.
Step 4.2 Turn on Loop experiences in Teams for Facilitator in meetings
- Loop experiences in Teams must be turned on for Facilitator to be used in meetings.
Conclusion
Enabling all AI features in Microsoft Teams Rooms isn't just about flipping switches—it's about creating equitable, insightful hybrid experiences that boost productivity. With Copilot recaps, IntelliFrame, and noise-free audio, your Teams enabled-rooms become AI allies rather than mere video endpoint.
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