Microsoft Teams Cloud Video Interop (CVI) service activation and provisioning

Microsoft Teams Cloud Video Interop (CVI) service is a Microsoft Qualified third-party solution that allows standards-based third-party meeting rooms (telepresence) and personal video devices (VTCs) to join Microsoft Teams meetings. Many organizations have already invested in legacy video teleconferencing devices which they may want to continue using. Cloud Video Interop provides a cloud-based solution with little or no on-premise infrastructure that allows these existing solutions to participate in Teams meetings. This blogpost walks through step-by-step the configuration of Poly's RealConnect CVI service for Teams. Full details on how to configure CVI can be found in this MSDocs webpage.

The first step in deploying Poly's RealConnect for Teams CVI service is to activate the service and licenses, give consent permissions for the Poly RealConnect Azure Apps to access your O365 tenant. This is performed by a person with O365 global admin rights on the tenant. The video demonstration below walks through the steps:

After activating the service and licenses, the next step is to provision the RealConnect for Teams CVI service for users. This is done via Powershell and the demonstration below shows how its done:

Finally, once the RealConnect for Teams CVI service has been provisioned, the next step is to activate Poly's One Touch Dial service which is included at no additional costs for Realconnect subscribers. This allows legacy video endpoints (VTCs) that support calendaring function can display a "Join" button on their home screen so that users can click to join the Teams meeting easily from their VTC without having to manually dial the SIP/H323 address. The demonstration below shows how to create Exchange Online mailboxes for VTCs, activate the OTD service and connect the VTC to the OTD to enable one-touch join functionality:

In the next blog post, we'll demonstrate how to configure Trusted Endpoints for the RealConnect for Teams CVI as well as deploying and configuring Cloud Relay to support one-touch join on Cisco endpoints.