Microsoft Teams is fast becoming the #1 collaboration platform in the enterprise. In particular the voice workload has been steadily gaining momentum as more companies move to Teams voice. There are now many choices of certified Teams IP Handsets in the market which is helping to drive adoption even more. As large organizations deploy thousands of these devices in their network, there is a need for centralized management and provisioning so IT admins can make sure these devices are working smoothly. Fortunately, Microsoft provides the Teams admin portal which has a section dedicated to managing these Teams IP Phones. In this blog post we'll walk through the various management capabilities of this portal in managing certified Teams phone devices such as the Poly CCX family of Teams phones.
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