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Managing Polycom CX5100/CX5500 with the Control Panel

7/31/2014

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The Polycom CX5100/5500 conference station is the successor to the popular CX5000/5000HD RoundTable device used in many meeting rooms together with the Lync2013 collaboration experience. It delivers a 360-degree video camera experience, 1080p  active speaker tracking and the CX5500 be used as a Lync registered SIP conference phone as well. Fellow MVP Jeff Schertz has written a great article on its capabilities. While its designed to be a USB Plug-n-Play device, it does have some advanced management and diagnostic capabilities that can be performed via the Control Panel application which is a free download from the Polycom Support website and the purpose of this article is to walk through the features of this administrative tool.

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